Job Description:

Administration & Operations Assistant

Join a creative, ambitious business where attitude, initiative and attention to detail really matter.

We’re looking for a bright, energetic and highly organised Administration & Operations Assistant to join a growing, technology-led business.

This is an opportunity for someone who loves getting things done, learns quickly and takes genuine pride in producing excellent work. You’ll be joining a creative team with high standards, where people are trusted to take ownership, contribute ideas and make a real difference.

Our philosophy is simple: hire for attitude, train for skills.

We believe great people are at the heart of a successful business, and we’re looking for someone who shares that mindset.

The Role

You’ll play an important part in keeping the business organised, efficient and running smoothly. Working across a variety of administrative and operational activities, you’ll support colleagues, maintain accurate information and help improve the way things get done.

We’re looking for someone who can think for themselves, spot what needs doing and take action without waiting to be asked.

What You’ll Be Doing

• Managing and maintaining accurate information within HubSpot CRM.

• Supporting day-to-day administration, scheduling and business coordination.

• Preparing documents, presentations and reports.

• Helping colleagues manage customer information, activities and follow-ups.

• Maintaining organised records and ensuring information is accurate and up to date.

• Identifying opportunities to improve processes and make the business more efficient.

• Working confidently across Apple Mac systems and digital productivity tools.

• Supporting different teams and adapting quickly as priorities change.

What We’re Looking For

Essential requirements:

• Practical experience using HubSpot CRM.

• Confident and comfortable working in an Apple Mac environment.

• Excellent organisational and administrative skills.

• Exceptional attention to detail.

• Strong written and verbal communication skills.

• The ability to learn new systems and processes quickly.

• Confidence working independently and managing your own workload.

• A proactive, positive and solutions-focused approach.

Experience with Apple productivity applications such as Pages, Numbers and Keynote would be advantageous.

It's Your Attitude That Will Set You Apart

We’re particularly interested in people who are:

Energetic and enthusiastic – You bring positivity and momentum to everything you do.

Bright and quick to learn – You pick things up quickly, ask good questions and enjoy developing new skills.

Independent and resourceful – You take ownership, use your initiative and find solutions.

Naturally detail-oriented – You care about accuracy and take pride in getting things right.

Creative and adaptable – You enjoy new ideas, embrace change and are comfortable working in a fast-moving environment.

A genuine team player – You understand that helping others succeed contributes to the success of the whole business.

Why Join Us?

You’ll be joining a creative and collaborative business that genuinely values its people.

We have high standards and ambitious plans, but we also believe in giving talented individuals the trust, encouragement and opportunity to grow.

You’ll enjoy a varied role, work alongside creative and technology-focused colleagues, and have the opportunity to make a visible contribution to the business.

If you’re energetic, intelligent, highly organised and naturally curious, with HubSpot experience and confidence using a Mac, we’d love to hear from you.

You don’t need to know everything on day one. What matters is your attitude, your ability to learn and your determination to do a brilliant job.