Job Description:

Job Title: Administrator

Location: 5th Floor, Civic Offices, Civic Way, Fareham, Hampshire, PO16 7AZ

Trust: Hampshire & Isle of Wight Healthcare NHS FT

Payrate: Band 3, £14.05 per hour

Shift Patterns: Monday - Friday 9:00am - 5:00pm (37.5 hours per week)

Duration: Start: 17th August, 2026, End date: 1 Month Rolling

System Knowledge:

• IEG4
• Microsoft packages
• Outlook

Job Purpose:

All Age Continuing Care covers, Continuing Healthcare and NHS-funded Nursing Care as a
statutory duty of the Integrated Care Board for individuals with a ‘primary health need’, including Mental Health, Learning Disabilities, Physical Disability, and Fast Track.

All Age Continuing Care also has Integrated Care Board duties to children and young people (Children’s Continuing Care), joint packages of health and social care (where an individual is not eligible for Continuing Healthcare but specific needs have been identified through the Decision Support Tool that are beyond the powers of the local authority to meet on its own), personal health budgets, stand-alone health needs, s117 of the Mental Health Act and Specialist Rehabilitation (Acquired Brain Injury) .

All Age Continuing Care delivers the patient specific Learning Disabilities and Autism Programme Integrated Care Board responsibilities.

In some areas positions will be within an integrated role with duties across Integrated Commissioning or Local Authorities.

• Pro-actively support All Age Continuing Care (AACC) Lead Administrator and Business Manager in the provision of business support to the NHS All Age Continuing Care team and (in some areas integrated Quality functions). This will include providing business, secretarial and administrative support
• Completion of activities to ensure that the NHS All Age Continuing Care processes run efficiently and within mandated timescales
• Responsible for completing the administration functions for the referral, assessment and review process (including Complex Care, Continuing Healthcare Assessments, Fast Track referrals, Retrospective applications and Funded Nursing Care)
• Responsible for the booking of assessments, including ensuring that the appropriate documentation has been provided and quality checked for accuracy
• Responsible for ensuring the timely arrangement of initial and review assessments for clients including diary management of assessors
• Responsible for ensuring that all outcomes have been issued to referrers and clients/representatives
• Attend team, relative, panel and retrospective meetings, to take and transcribe detailed minutes and reports
• To deliver work in a timely manner ensuring adherence to National Framework timescales
• Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the Head of Service and Business Manager
• To communicate on a daily basis, both verbally and in writing with team colleagues (clinical and non-clinical), clients / representatives, care providers and other health and social care agencies, providing and receiving sensitive information.
• Develop good working relationships with care providers, Local Authority Colleagues and colleagues from other NHS bodies.
• The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
• The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
• This role may include weekend working when required.

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.