Job Description:

First Impressions Count

Be the first point of contact for a Law Firm who’s office has undergone extensive refurbishment. This role requires a passion for excellence providing exceptional service to both external clients and internal legal teams. They are seeking a professional, friendly, and highly organised Receptionist to join their team. This role has scope to support the PA so secretarial skills would be an advantage.

Please note: Our client does not offer training contracts.

What You'll Be Doing

As a key member of the reception team, you'll be the first point of contact for clients, visitors, and callers, ensuring everyone receives a warm and professional welcome. You will report to the Director's PA. Working hours are 9am – 5pm, Monday to Friday, with 1 hour for lunch. They are happy to accept applications for full or part time hours.

Your responsibilities will include:

• Greeting clients, visitors, and suppliers in a professional and courteous manner.
• Answering, screening, and directing telephone calls and email enquiries.
• Scheduling appointments, meetings, and conference room bookings.
• Maintaining confidentiality and handling sensitive information with discretion.
• Receiving, sorting, and distributing incoming mail, deliveries, and legal documents.
• Preparing outgoing correspondence and courier packages.
• Keeping reception, meeting rooms, and the kitchen area tidy, organised, and presentable.
• Updating client records and maintaining filing systems.
• Providing administrative support to the Director PA, Solicitors, Paralegals, and other support staff.
• Managing data entry and document administration using the firm's case management systems.
• Ordering and monitoring office supplies.

Essential Skills and Experience:

• Previous experience in a Receptionist, Secretarial, Customer Service, or administrative role.
• Excellent communication skills, both written and verbal.
• A professional and confident telephone manner.
• Strong organisational skills with excellent attention to detail.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Ability to prioritise tasks and manage a varied workload effectively.
• A professional approach to confidentiality and sensitive information.

Desirable Skills and Experience:

• Previous experience working within a law firm, legal office, or professional services environment.
• Familiarity with legal terminology and document handling procedures.
• Experience using legal practice management or case management software.

About You

You'll be someone who:

• Has a friendly, and professional manner.
• Enjoys helping people and providing excellent customer service.
• Builds positive relationships with colleagues and clients.
• Is reliable, punctual, and dependable.
• Can work effectively both independently and as part of a team.
• Remains calm and composed when priorities change.
• Demonstrates integrity, discretion, and professionalism at all times.

Why Join Our Client

You'll be joining a supportive and friendly team where your contribution is genuinely valued. As the face of their business, you'll play an important role in creating a positive experience for their clients while gaining valuable experience within a respected legal practice.

If you're organised, approachable, and passionate about delivering excellent service, they would love to hear from you.

Benefits:

• Private Healthcare
• 22 days holiday plus 8 bank holidays
• Free car parking available
• Cycle to work scheme
• Company Summer and Christmas events