Job Description:

• Delivering an excellent frontline cleaning service
• Ensure that all statutory requirements are met and all services are delivered in line with current legislation
• Monitoring cleaning contracts and reporting to the appropriate Line Manager
• Auditing services and staff performance
• Supporting on site cleaning staff in delivering an excellent frontline service
• Responding to customer requests directly and indirectly and correcting any service errors
• Demonstrating a positive attitude
• Completing the required administration in a timely and accurate manner
• Keeping the company vehicle stocked of all appropriate equipment and supplies and ensuring it is kept clean and all vehicle checks are carried out weekly.
• Form good and appropriate relationships with all colleagues and clients 
• Cover cleaning when staff are absent or on holiday